What We Collect and Why
When you open an account, we collect the information needed to verify your identity and process payments — your name, contact details, and the wallet identifiers you use for bKash, Nagad, or Rocket transactions. Payment data is logged to process deposits and withdrawals and to meet
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fraud-prevention obligations; we do not store your full wallet PIN or mobile banking credentials. Device and session data — browser type, IP address, and pages visited — is collected automatically to keep your account secure and to improve how the platform loads on your phone. We
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may share data with payment processors and fraud-screening services where required to complete a transaction. We do not sell your personal data to third parties for marketing. Data is retained for as long as your account is active and for the period required by applicable law
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in your eligible region. You can request a copy of the data we hold or ask us to delete your account by contacting support directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.