How Our Legal Terms Apply
These terms govern every interaction between you and caseno — from the moment you open an account to each deposit and withdrawal you make. Eligibility is not universal. Whether you can access the platform depends entirely on the laws of your jurisdiction and whether your region
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qualifies under our operating conditions. We do not make representations about legality in any specific location; that determination is yours to make before you proceed. When you fund your account through bKash, Nagad, or Rocket, the transaction is subject to both our payment terms and the
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policies of those wallet providers. We process wallet deposits according to the instructions you confirm in your app — once a transfer is initiated and your PIN is entered, it follows the wallet provider's own settlement rules. Disputes about wallet transactions must be raised with us
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first; we will coordinate with the relevant payment rail where needed. Account use is personal and non-transferable. Sharing credentials, operating multiple accounts, or using automated tools to interact with the lobby are all grounds for account suspension under these terms. If your account is flagged, we
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will contact you through the registered mobile number or email before any action is finalised. You have the right to request a review within the period stated in the notice we send.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.